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Researchware, Inc.

Simply Powerful Tools for Qualitative Research

If I am not satisfied with your software, can I get a refund?

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Researchware offers an unconditional money back guarantee for 30 days from date of purchase. We ask that you first try our support options - post on our Forums, or contact our Support team - to resolve whatever your concern may be. If you are still not satisfied, you can request and receive a full refund.

Request a refund by following the guidance to Request a Refund/Return here.

We're sorry, but refund requests will not be granted after 30 days.

Note: You may use our Free Limited Edition for as long as you like before deciding to purchase.

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Do You Know...

... that if you use HyperTRANSCRIBE to create your transcriptions, you can use the document as a source in HyperRESEARCH? The transcription can be coded just like any other text document, and a pane at the top of the window shows the original video or audio file. Click a time code in the transcription to go to that point in the video or audio, and play it while scanning and coding the text.

By using a HyperTRANSCRIBE document, you can get all the benefits of working with a text transcript (precision, easy scanning, searchability) while keeping the benefits of having the original media file (emotional context and subtleties that may not come through in a transcription). Work with all your senses and with multiple modalities, to get new insights and better mastery of the source material.
Learn More About HyperRESEARCH™
Learn More About HyperTRANSCRIBE™