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Researchware, Inc.

Simply Powerful Tools for Qualitative Research

If I am not satisfied with your software, can I get a refund?

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Researchware offers an unconditional money back guarantee for 30 days from date of purchase. We ask that you first try our support options - post on our Forums, or contact our Support team - to resolve whatever your concern may be. If you are still not satisfied, you can request and receive a full refund.

Request a refund by following the guidance to Request a Refund/Return here.

We're sorry, but refund requests will not be granted after 30 days.

Note: You may use our Free Limited Edition for as long as you like before deciding to purchase.

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Do You Know...

... that in HyperRESEARCH you can use keyboard shortcuts to code audio and video? Just play your source file while listening and/or watching. When you come to the starting point of a segment you want to code, press Control-[ (if you use Windows) or Command-[ (if you use Mac OS X). Continue playing the segment, and when you reach the end of the part you want to code, press Control-] or Command-]. Your chosen segment is now selected, ready to have a code applied!

(This tip can be particularly helpful when you have a long source file and it's difficult to place the play head precisely enough at the spot you want to code. Using the keyboard shortcuts lets you code interactively, without fiddling with the controls on the screen.)
Learn More About HyperRESEARCH™