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Researchware, Inc.

Simply Powerful Tools for Qualitative Research

Customer Support: Sales and Purchasing Questions

For questions about pricing, licensing terms, or ordering, contact Researchware Customer Service.

 

Technical Support

For tips and questions about our software works, check our FAQ and Technical Notes. If these resources don't solve the problem, use the form below to contact Technical Support.

If you're experiencing a problem, first make sure you're using the current version:
Download the current version of HyperRESEARCH
Download the current version of HyperTRANSCRIBE

If the problem persists with the most recent version of the program, contact us using the form below. Please include as much information as you can, to help us identify the problem.

Field for Researchware Use Only
Field for Researchware Use Only
Field for Researchware Use Only



Field for Researchware Use Only
Field for Researchware Use Only
Field for Researchware Use Only
Field for Researchware Use Only
Field for Researchware Use Only

Do You Know...

... that if you use HyperTRANSCRIBE to create your transcriptions, you can use the document as a source in HyperRESEARCH? The transcription can be coded just like any other text document, and a pane at the top of the window shows the original video or audio file. Click a time code in the transcription to go to that point in the video or audio, and play it while scanning and coding the text.

By using a HyperTRANSCRIBE document, you can get all the benefits of working with a text transcript (precision, easy scanning, searchability) while keeping the benefits of having the original media file (emotional context and subtleties that may not come through in a transcription). Work with all your senses and with multiple modalities, to get new insights and better mastery of the source material.
Learn More About HyperRESEARCH™
Learn More About HyperTRANSCRIBE™