We're Here to Help –
Both Before and After Your Purchase
ResearchWare is committed to excellent customer service both before and after you purchase our products.
We welcome your questions on our products and on the ordering process in our forums and via email or phone.
Please read the articles in this Sales Support section for more information.
You'll find in-depth information on each under the Products menu.
To "try before you buy," simply download and install the free "Limited Edition" of HyperRESEARCH or the demonstration version of HyperTRANSCRIBE.
ResearchWare's products are competitively priced whether you're purchasing at full retail price or at our discount for government & nonprofits or educational customers.
We also offer volume discounts when you purchase 2 or more copies of our software at a time.
Individual students can purchase the software for a significantly reduced price.
See the articles below for your purchasing needs.
Already a customer of Researchware? Looking to find the latest version(s) of your simply powerful qualitative tool(s) and how to upgrade to the latest. The information below will help you do just that!
ResearchWare's shopping cart service is provided by Kagi Stores, a leading e-commerce service provider. They process orders for our software.
Please see the our Purchasing Assistance article for answers to common questions concerning the ordering process.
If you need additional assistance for any purchasing help, please contact ResearchWare staff.
ResearchWare, Inc. welcomes all interested software vendors who would like to add our software to the products they offer to their customers. Our Resellers Program offers interested Resellers a base 25% commission on all sales of our products.
We seek software vendors who can reach our target markets – people seeking to analyze qualitative data. These can be in areas such as education, market research, health care, legal, arts, literature, and many more. You know your own organization’s audience. If they have any need to analyze audio, video, or textual data qualitatively, or would benefit from an easy-to-use transcription aid, our products are the easiest and most powerful out there to do just that.