(Received in response to a solution provided by Researchware's tech support): Thank you, thank you, thank you...I am so glad that in between panicking and crying, I took a moment to email your company for help. I thought it was a long shot. But I am so relieved. I really like the software. And I really like it even more now. Thank you. Also I thought I would have to wait for a response until Monday so I like the software and your company even more. Again thank you.