Researchware, Inc.

Located in southeast Asia? Considering purchasing HyperRESEARCH? Consider our newest reseller, Integrated Scientific Computing and Information Technologies (iSciTech), an unique technological company based in Bangalore, India that provides scientific software and a whole lot more. For more information on iSciTech, see https://www.iscitech.com/aboutus.html. For more information on HyperRESEARCH from iSciTech, see https://www.iscitech.com/HyperResearch.htm.

Researchware provides free support and training for our software. Please take advantage of that!

Contact us when:

• You would like guidance in getting started with our software
• You have any questions about the software or the company
• You don't understand something about our software and would like some help
• You want to use some of the more advanced features and would like guidance
• You have an idea for a way to improve our software
• HyperRESEARCH has encountered an error

Contact us via email:

• For technical support: support@researchware.com 
• For pre-purchase questions and sales support: sales@researchware.com
• To send an error report (click on the "Send Information" link in the bottom right corner of the error message)

It is especially important to contact us if you ever encounter an error with HyperRESEARCH or HyperTRANSCRIBE. (We can't fix it if we don't know there's a problem.) Please include as much detail as you can about what you were doing when you encountered the error, to help us reproduce the error on our own systems.

Oh, and we also love to hear how much our customers like our software or our customer support.

Do you have a story about how our software helped make your research easier? Want to brag about some really interesting research you've done?

Best regards,

Ann
Customer Advocate
Researchware, Inc.

HyperRESEARCH 4.5.4 is Available Now

We recommend all HyperRESEARCH version 4 users install this free update.

Improvements to:

• Advanced Filters tool
• Media Source Window
• Code in Context
• Microsoft Word ).docx) and Open Office (.odt) support
• Free trial limits

(17 improvements in all: for more information, see our press release: http://researchware.com/news/press-releases/650-hr454-released.html)

DID YOU KNOW?

You can protect your study data via options in the Preferences panel!

Automatically save your study at specified intervals while you work:

HyperRESEARCH Preferences (macOS) / Options (Windows) offers an "Automatically Save every X minutes" feature. This can help protect you from losing coding in the (rare) event that you encounter an error in HyperRESEARCH, or the power goes out, or some other unexpected interruption that results in recent work not being saved to the study file.

To access the feature, choose Options or Preferences, and click on the Program tab.

Click the "Automatically Save every X Minutes" checkbox to activate the feature.

The default value for the number of minutes between saves is 5, but we recommend you choose a longer time interval (15-30 minutes or more). You'll want to be sure that if something were to happen  that interrupts your work, your last automatic save was recent enough to not require you to spend hours re-coding.

Automatically back up your study file every time you save your study:

Auto-Backup (Studies tab) will automatically make a backup of your study every time you save your study file. Specify the number of saved versions you want to keep. You can recover your study from a backup through the same Studies tab.

Caution! Auto-Save and Auto-Backup work synergistically!

Every time HyperRESEARCH auto-saves your study, it will also create a backup. If you wish to use both features, we recommend you increase the time interval between auto-saves and also the number of backups you will keep.

For more information: See "Backing Up and Securing Data" in HyperRESEARCH Help's "Index of All Topics"