Sales Support

Researchware's online sales are managed by Avangate, a leading e-commerce provider. They process orders for our software. Upon receipt of payment (via credit card, PayPal, or wire transfer) they send email containing your license key(s) and a receipt for your payment. They offer shopper support if you encounter any problems or need to look up a transaction or previous order:


To begin an order online, click Buy Now and choose the pricing tier you are eligible for (Commercial, Government/Nonprofit, Educational, Student).


If your institution requires a formal quote prior to ordering, uses purchase orders, and/or requires specific information to set a vendor up in your purchasing system, you may order directly from Researchware. We offer Net 30 terms, and deliver license keys on receipt of purchase order. We accept credit cards, wire transfers, and checks.


For more information regarding ordering Researchware's software for qualitative research (HyperRESEARCH™ and/or HyperTRANSCRIBE™), online via Avangate or directly from Researchware, please see our Purchasing Assistance page.


If you need to contact our Customer Advocate for help with ordering, please use our Customer Support: Sales and Purchasing Questions form. 




Teaching Assistance